​Guarantee the operation of the Club in accordance with high standards of productivity and quality of service that promote the satisfaction of the needs of all members and users, their loyalty and the attraction of new ones.

All this from a relationship focused on honesty, closeness, cordiality and professionalism.

To become a referent for sports and wellness in Barcelona.

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To have international projection due to the functionality and attractiveness of our facilities and, especially, for the professionalism and personalized, close treatment that our staff offers to all members and users.

• HONESTY: To think and act in a fair, upright, responsible, trustworthy, and ethical manner.
   

• SERVICE: To anticipate the needs of the Club’s members. To fully address and satisfy those needs.
   

• QUALITY: To meet or exceed the expectations of members and users, where the value of the service is perceived as higher than the cost.
   

• PROFESSIONALISM: To act with competence, efficiency, and rigor in serving members and users.